Thursday, September 04, 2008

I Rant Because I Can

Right now I want to slap Sony Ericsson silly. SILLY, I tells you!! I know they sell some good phones; I love their interface and how can you deny a 5 megapixel in-phone camera? So I bought a new one in June, weeks before the iPhone was released, even (part of me regrets this). It broke a few weeks ago. By "break", I mean "none of the keys work". Couldn't dial a number, couldn't pick up the phone, nothin'. So I sends it to the company, I does, after speaking with them on the phone and performing the suggested software upgrade. (The Rogers store could have sent it for me, but that would have taken up to 8 weeks total; by sending it myself, it would only take 2 weeks to get it back).

Anyway, I receive my phone back in the mail today. Just plopped the battery back in, ready to roll... and what do you know? As soon as the phone locks, it doesn't work again. No keys. Nada. Says the service report: "a software upgrade was performed". Oh. Do you mean the same one I did 2 weeks ago? Because at that time, it said I had the latest software already installed. And I mean, of course - I just bought the phone in June. I don't even want to say what I paid for it. "A series of advanced tests were performed to confirm that your phone is fully functional." Oh, really? Because it's not.

I wonder if it's the battery?

I called them, but they close at 11. Bastards. I want my phone back, and failing that, my money, so I can fall into the iPhone trap like everybody else I know.

Remember when we didn't have cell phones? Even 3 years ago I barely had my pay-as-you-go. I am such a slave.

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